💬 Provider FAQs - Why AuthFlow360?

Why should I use AuthFlow360 instead of submitting directly to payers?

📌 We save you hours. No more digging through payer rules, gathering paperwork, or sitting on hold. We handle everything — faster approvals, fewer denials.

Do I have to fill out a form for every appointment?

🗓️ Only when it’s needed! Most visits don’t require authorization. When they do, we take care of it with minimal effort from you.

Do I need to check if an authorization is required?

Nope! That’s our job. Just send the patient and procedure info — we check the rules, requirements, and documents.

Can my EHR send info automatically?

Yes! Most EHRs can email us appointment details securely. No extra work for your team. We’ll help set it up!

What exactly is included in your service?

🛠️ We handle:

✅ Prior authorization submissions

📎 Appeals & denial resolution

🔍 Payer rule research

⏱️ Real-time status tracking

🔐 Secure updates & storage

📊 Reporting (on request)

Is everything HIPAA-compliant?

🔒 Absolutely. We use Microsoft 365 Business Premium with full HIPAA configuration — encrypted emails, secure storage, and controlled access.

How do I send info to you?

🧾 Choose what works best:

📄 Secure form

📅 EHR auto-emails

📧 Encrypted direct email

What services do you help with?

💼 Imaging. Surgeries. Referrals. DME. Home health. Specialty visits. Across Medicare, Medicaid, and commercial plans.

What if something gets denied?

📣 We fight for you. We manage appeals end-to-end, track the case, and keep you updated — you don’t lift a finger.

What does it cost?

💸  We offer usage-based pricing starting at $20 per auth, with volume discounts down to $10. Add-ons like AI, EHR integration, and analytics are available as needed. 

Still have questions? Let’s chat!
 

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